PRIVACY POLICY

Your privacy is important to us and we're committed to protecting it. This statement will share what personal information we collect, how we may use it and what your rights are. We do not collect sensitive information about you except when you specifically knowingly provide it and have consented to this.

Who we are

This website (http://www.citygirlnetwork.com) is owned and operated by City Girl Network Limited, a company registered in England no. 10665641, with its registered offices at 16 Blatchington Road Hove BN3 3YN.

City Girl Network Limited (collectively referred to as “we”, “us” or “our” in this Policy) is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK and we are registered on the Data Protection Public Register: ZA324176.

CGN is the Data Controller and is responsible for your Personal Data. Should you have any questions you can contact CGN using the details below

  • Full name of legal entity: City Girl Network Limited

  • Email address: pippa@citygirlnetwork.com

  • Contact postal address: 68 Harlands Road, Haywards Heath, RH16 1LS

If you are not happy with any aspect of how we collect and use Personal Data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We should be grateful if you would contact CGN first if you do have a complaint, so that we can try to resolve it.

It is very important that the information we hold is accurate and up to date. Please let us know if at any time your personal information changes.

The Data We Collect

Personal Data is defined as any information capable of identifying a living person. It does not include anonymised data. We may process the following types of data:

  • Identity Data may include first name, last name, previous names, username, title, date of birth, gender, professional association registration numbers, certificate numbers

  • Contact Data may include billing address, delivery address, email addresses

  • Transaction Data may include details about payments made to CGN and other details of purchases made by an individual

  • Technical Data may include log in data, IP address, time zone setting and location

  • Profile Data may include username and password, purchases, feedback and survey responses

  • Usage Data may include information about how our products and services are used

  • Marketing and Communication Data may include preferences for receiving communications and marketing from CGN, course or event joining instructions

How We Collect Personal Data

We collect data through different methods:

  • Direct interactions including completion of forms on our website, booking forms, surveys, competitions, post, phone, email or verbal communication

  • Automated technologies including usage patterns and interactions on our website

How We Use Personal Data

We will only use Personal Data when legally permitted. The most common uses are:

  • Where it is necessary for CGNs legitimate interests to maintain up to date records, develop business

  • Where we need to share with event organisers or competition sponsors

  • Fulfilling business or policy reports

  • Where we need to comply with a legal or regulatory obligation

Below is a description of the ways we will use Personal Data and the legal grounds for doing so.

  1. To register an individual on an event we collect identity, contact details and payment method. We do this to perform delivery of a contract and have legitimate interest.

  2. To process and deliver an event we collect identity, contact details and payment method. We do this to perform delivery of a contract and have legitimate interest.

  3. For marketing and communication, or management of a relationship we may collect personal details to offer better and more targeted information and services to you.

  4. To process surveys or provide competition entry services we collect identity, contact details and other information. We do this to perform delivery of a contract and have legitimate interest. You will be given the option to opt-in or out of sharing this data.

  5. We use anonymous information collected from the website through cookies placed by Squarespace, Google Analytics and Facebook Pixel to improve the content and functionality of this website and help us to develop our business strategy.

  6. Disclosure of information to payment platforms or email sites such as Stripe and Mailchimp.

You will receive marketing communications from CGN if you have requested information, attended a course or workshop, or entered a competition but you will be able to opt out of marketing at any time. If you opt out of marketing this will not apply to Personal Data held by CGN in relation to requests for information, attendance at events or completed surveys and competition entries.

We do not knowingly collect or solicit personal data from anyone under the age of 16. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. 

Disclosure of Personal Data

We will not sell or share your Personal Information with any other party other than those listed above, or unless you ask us to.

Some Personal Data we may have to share with third parties:

  • Service providers who administer IT systems

  • HM Revenue and Customs, regulators and other authorities in the UK and EU should information be requested by a court order

Data Security

We have put in place appropriate security measures to prevent Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to Personal Data to those employees, contractors and other third parties who have a business need to know such data. They will only process Personal Data on our instructions and they are subject to a duty of confidentiality.

You are responsible for keeping any confidential passwords or other login or access details which you select or which we allocate to you secret. Whilst we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us at hello@citygirlnetwork.com.

Data Retention

We will retain Personal Data for as long as it is required to fulfil the purposes it was collected for. To determine appropriate retention periods we consider the amount and nature of Personal Data, the potential risk of harm from disclosure of Personal Data and any legal requirements for holding such data.

Individuals Legal Rights

Individuals have the right under GDPR in relation to Personal Data. These include:

  • Accessing the Personal Data we hold

  • Requesting corrections to Personal Data we hold

  • Requesting Personal Data be erased

  • Requesting transfer of Personal Data

  • The right to withdraw consent

Visit ICO Individual Rights for more information.

If you wish to exercise any of the rights above, please email us. We would need to request specific information to confirm your identity to ensure you have a right to access Personal Data.

Third-party Links

CGNs website contains links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies

This website uses cookies, which helps us to use non-personally identifiable statistical data through Google Analytics to find establish a users' browsing patterns. This data is used to help us improve our website and develop our business strategy. Read Google’s Privacy Policy by visiting policies.google.com/privacy.

Third-party services (such as site search and social media links), embedded content (such as YouTube videos and adverts) and third-party merchant links may set their own cookies. These cookies are not controlled by us, but you can find more information about their cookie policies on their respective websites.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

For more information about what our cookies are, please read our cookies policy: http://www.citygirlnetwork.com/cookies